Effective Date: December 1, 2024
Homecare Solutions for Everyone (HSE) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with The Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Manitoba privacy laws.
1. Collection of Personal Information
We may collect personal information, including but not limited to:
- Name, address, phone number, and email address.
- Health information necessary to provide appropriate care services.
- Payment information for billing purposes.
We only collect personal information that is relevant to providing our services and ensuring the safety and well-being of our clients.
2. Use of Personal Information
We use personal information for the following purposes:
- To deliver personalized care services.
- To communicate with clients and their families.
- To process billing and payments.
- To comply with legal or regulatory requirements.
We do not sell, trade, or distribute your personal information to third parties.
3. Protection of Personal Information
HSE takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes physical, technical, and administrative safeguards.
4. Sharing of Personal Information
We may share personal information with:
- Authorized employees or contractors who require it to deliver services.
- Healthcare professionals or service providers involved in your care (with consent).
- Legal authorities, when required by law.
5. Access to Personal Information
You have the right to access and update your personal information. If you wish to do so, please contact us at:
- Phone: 204-443-4HSE
- Email: info@hsewinnipeg.com
6. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
8. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy, please contact us:
- Phone: 204-443-4HSE
- Email: info@hsewinnipeg.com
By using our services or visiting our website, you agree to this Privacy Policy.